# Captcha error after updating to 9.2 **URL:** \ **Category:** Developing with Concrete\ **Created:** [June 13, 2023, 9:43pm UTC](https://forums.concretecms.org/t/captcha-error-after-updating-to-9-2/5741 "2023-06-13T21:43:21Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![byvictoria](https://forums.concretecms.org/user_avatar/forums.concretecms.org/byvictoria/32/5493_2.png) [@byvictoria](https://forums.concretecms.org/u/byvictoria)\ **Post date:** [June 13, 2023, 9:43pm UTC](https://forums.concretecms.org/t/captcha-error-after-updating-to-9-2/5741/1 "2023-06-13T21:43:21Z")
Hi, after updating Concrete the captcha is not working and it gives me a blank screen with the message Verifying that you are not a robot… that doesn’t go away. It doesn’t allow me to edit the page either. Can someone help? Thank you! V. # Concrete Version Core Version - 9.2.0 Version Installed - 9.2.0 Database Version - 20230308163514 # Hostname [chip4.greengeeks.net](http://chip4.greengeeks.net) # Environment production # Database Information Version: 10.5.21-MariaDB SQL Mode: # Concrete Packages Empty Anchor (1.0.0), Grand Gallery (2.0.4), Modena Theme (2.0.3) # Concrete Overrides None # Concrete Cache Settings Block Cache - On Overrides Cache - On Full Page Caching - On - If blocks on the particular page allow it. Full Page Cache Lifetime - Every 6 hours (default setting). # Server Software LiteSpeed # Server API litespeed # PHP Version 7.4.33 # PHP Extensions apcu, bcmath, bz2, calendar, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, i360, iconv, igbinary, imagick, imap, json, libxml, litespeed, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo\_mysql, pdo\_sqlite, Phar, posix, readline, redis, Reflection, session, shmop, SimpleXML, sockets, sodium, SPL, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, Zend OPcache, zip, zlib # PHP Settings max\_execution\_time - 270 log\_errors\_max\_len - 1024 max\_file\_uploads - 20 max\_input\_nesting\_level - 128 max\_input\_time - 180 max\_input\_vars - 8000 memory\_limit - 512M post\_max\_size - 128M upload\_max\_filesize - 128M mbstring.regex\_retry\_limit - 1000000 mbstring.regex\_stack\_limit - 100000 memcached.sess\_lock\_max\_wait - not set memcached.sess\_lock\_wait\_max - 150 memcached.sess\_server\_failure\_limit - 0 mysqli.max\_links - Unlimited mysqli.max\_persistent - Unlimited pcre.backtrack\_limit - 1000000 pcre.recursion\_limit - 100000 redis.pconnect.connection\_limit - 0 session.cache\_limiter - _no value_ session.gc\_maxlifetime - 7200 unserialize\_max\_depth - 4096 opcache.max\_accelerated\_files - 10000 opcache.max\_file\_size - 0 opcache.max\_wasted\_percentage - 5 ---
**Author:** ![EvanCooper](https://forums.concretecms.org/user_avatar/forums.concretecms.org/evancooper/32/4597_2.png) [@EvanCooper](https://forums.concretecms.org/u/EvanCooper)\ **Post date:** [June 16, 2023, 5:26pm UTC](https://forums.concretecms.org/t/captcha-error-after-updating-to-9-2/5741/2 "2023-06-16T17:26:50Z")
Hi @byvictoria - are you using SecurImage or ReCaptcha for the captcha service? ---
**Author:** ![byvictoria](https://forums.concretecms.org/user_avatar/forums.concretecms.org/byvictoria/32/5493_2.png) [@byvictoria](https://forums.concretecms.org/u/byvictoria)\ **Post date:** [June 16, 2023, 6:27pm UTC](https://forums.concretecms.org/t/captcha-error-after-updating-to-9-2/5741/3 "2023-06-16T18:27:13Z")
Hi Evan, It looks like it was something related to cache, because it got solved by itself. I was using ReCaptcha and after the core update I got that blank screen in the contact page. So I changed the captcha method to Securimage, which didn’t work, and some time afterwards back to ReCaptcha, and the next day the page was working again. Thank you for your reply! V. ---
**Author:** ![EvanCooper](https://forums.concretecms.org/user_avatar/forums.concretecms.org/evancooper/32/4597_2.png) [@EvanCooper](https://forums.concretecms.org/u/EvanCooper)\ **Post date:** [June 23, 2023, 12:28am UTC](https://forums.concretecms.org/t/captcha-error-after-updating-to-9-2/5741/4 "2023-06-23T00:28:39Z")
huzzah! glad it got resolved, thanks for the update 👍 ---
**Author:** ![byvictoria](https://forums.concretecms.org/user_avatar/forums.concretecms.org/byvictoria/32/5493_2.png) [@byvictoria](https://forums.concretecms.org/u/byvictoria)\ **Post date:** [June 13, 2025, 8:10pm UTC](https://forums.concretecms.org/t/captcha-error-after-updating-to-9-2/5741/5 "2025-06-13T20:10:25Z")
Hi Evan, How are you? I tried to update the Grand Gallery add in, but the environment keeps saying that I have installed Grand Gallery (2.0.4) instead of the last version that I downloaded and installed manually in the server, I was wondering if you could help me. Thank you as always! V. ---
**Author:** ![mhawke](https://forums.concretecms.org/user_avatar/forums.concretecms.org/mhawke/32/6297_2.png) [@mhawke](https://forums.concretecms.org/u/mhawke)\ **Post date:** [June 13, 2025, 11:46pm UTC](https://forums.concretecms.org/t/captcha-error-after-updating-to-9-2/5741/6 "2025-06-13T23:46:15Z")
Your environment info shows all the concrete caches turned on. While developing a site, I always turn all caching off so these things don’t drive me crazy. Even host servers sometimes have their own caching schemes that need to be turned off.