"Update strongly discouraged" updating 9.1.3 to 9.2.1

I’ve been trying to update C5 from 9.1.3 to 9.2.1, but the update screen is throwing a warning and no useful info. I’m not sure how to proceed and my hosting provider has given notice that PHP will be updated to 8.2 on September 30.

The update screen shows only the warning, but no info (see screenshot). I’m also adding the website info.

Is it safe to update? If not, what do I need to do to update safely?

# Concrete Version
Core Version - 9.1.3
Version Installed - 9.1.3
Database Version - 20220908074900

# Hostname

# Environment

# Database Information
Version: 5.7.43-47-log

# Concrete Packages

# Concrete Overrides
themes/2018/default.php, themes/2018/description.txt, themes/2018/resources/css/scss/style.scss, themes/2018/resources/css/scss/_reset.scss, themes/2018/resources/css/scss, themes/2018/resources/css/style.css, themes/2018/resources/css/style.css.map, themes/2018/resources/css/style.backup.css, themes/2018/resources/css/backup/scss/style.scss, themes/2018/resources/css/backup/scss, themes/2018/resources/css/backup/style.css, themes/2018/resources/css/backup/style.css.map, themes/2018/resources/css/backup/style.backup.css, themes/2018/resources/css/backup, themes/2018/resources/css, themes/2018/resources/images/burgerMenuCloseIcon.svg, themes/2018/resources/images/burgerMenuIcon.svg, themes/2018/resources/images/External-CIblue.svg, themes/2018/resources/images/External-white.svg, themes/2018/resources/images/impressumHome.gif, themes/2018/resources/images/logo-desktop.png, themes/2018/resources/images/logo-mobile.png, themes/2018/resources/images/phone.svg, themes/2018/resources/images/logo.svg, themes/2018/resources/images/mapsPlaceholderImage.jpg, themes/2018/resources/images/placeholder.gif, themes/2018/resources/images/twitter.svg, themes/2018/resources/images/teamHomePage.jpg, themes/2018/resources/images, themes/2018/resources/js/jquery-3.1.1.min.js, themes/2018/resources/js/jquery-3.2.1.min.js, themes/2018/resources/js, themes/2018/resources, themes/2018/home.php, themes/2018/thumbnail.png, themes/2018

# Concrete Cache Settings
Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 1440 minutes.

# Server Software

# Server API

# PHP Version

# PHP Extensions
apache2handler, bcmath, bz2, calendar, Core, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, PDFlib, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, timezonedb, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib

# PHP Settings
max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 50
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
max_multipart_body_parts - -1
memory_limit - 256M
post_max_size - 32M
upload_max_filesize - 32M
zend.exception_string_param_max_len - 15
ldap.max_links - Unlimited
mbstring.regex_retry_limit - 1000000
mbstring.regex_stack_limit - 100000
mysqli.max_links - 50
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - <i>no value</i>
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
unserialize_max_depth - 4096

the notes indicates that you’ve got some overrides (themes/2018/default.php etc.), maybe that’s why you have that warning message

you also have to check if you have a special theme and packages (I imagine not, I think it is the meaning of “keine Erweiterungen”)

If I were you, I would make a copy of the website on a localhost to test the upgrade - if not, be sure to have a complete backup (filesystem and db) before you do anything!

I’d also be inclined to find a hosting provider that is a little more ‘flexible’ with the PHP versions they are offering. If they were forcing me to use v8.2, without any alternatives, I would suddenly have a ton of work, scrambling to make sure that all my clients’ sites were safe! Not ALL of them were built by us!

I understand that sites should be upgraded to run on the latest version, but if I were given that kind of ultimatum by my host, I would not be happy!

Have u tried ‘Kristal’ in the UK?

They have been great for all clients with PHP versions.

Take a look

1 Like


That would be a BIG plus one from me!

We have been using Krystal for a few years now and can’t fault them. Great host, great support, great service. Not the cheapest, but in Krystal’s case, you get what you pay for, and more!

Highly recommended.

(No affiliation btw)

So I’ve set up a copy of the site in a new directory — my hosting provider allows to run different PHP versions per directory. The copy uses a different URL so I can access it, however whenever I try to access it, it forwards me back to the main site.

How do I stop Concrete5 from forwarding me to the URL of the main site so I can test PHP version sin peace?

Update: I checked my .htaccess file and that is not the problem. It must be C5 itself doing the forwarding.

Update: It is specifically the login page that keeps redirecting me into the main URL. I tried emptying my browser cache, but I cannot access the site’s dashboard to empty its cache, as I cannot access it, since it keeps redirecting me to the main URL.

Solution: I found the answers here: Domain name change - concrete5 — Entering the testing URL not as an alternate canonical URL, but as the main and only URL did the trick.

This can also be done in the application>config>generated_overrides>site.php