JRick
April 16, 2025, 10:19pm
1
HELP!
Trying to log into my site with the superuser/admin account and got the message “This user is inactive. Please contact us regarding this account.”
I tried a “reset password” which I was able to do, but it still gives me the error.
The URL this is redirecting to is /index.php/login/authenticate/concrete
JRick
April 16, 2025, 11:05pm
2
Nevermind… I found the fix.
I went to phpmyadmin and the User table. It showed my admin account as a 0 in the following field, but another user was 1. I changed the 0 to a 1 and it corrected it.
When it logged me in, it took me to the “Automated Logout” page of the dashboard with the following settings checked. I unchecked them for now.