Interesting. Thank you for the screen shots, they are helpful. I do see some permission improvements in our latest release 9.1.0 Release Notes :: Concrete CMS but it doesn’t sound like the issue you are experiencing.
Are you able to paste your environment info and add it to the screenshots folder?
Still looking for input on this issue but i think we might have figured it out… Based on Jes pointing out the patch notes for upgrading to version 9.1 i checked out clients website ConcreteCMS version and its only 9.0.2. So… upgrading to ConcreteCMS 9.1 looks like it might help resolve these issues we are having. I’m going to try upgrading the website today and fingers crossed this helps.
In Concrete CMS v9, if you want the user search to work correctly after upgrading from 8.x, go to Dashboard > System & Settings > Permissions & Access > User Permissions and add the Administrators group (and any others you want) to Default Group Permissions > Search Group Folder:
THANK YOU! This was the solution. In my case i was getting a blank dropdown when trying to create a new access entity (see screenshot)… but… I was able to drag and drop the administrator user group pill down to the user group defaults list and then save the page.After add this my administrators group to the user group defaults permissions i logged in as an administrator and sure enough i can now see the users list.