Good Afternoon
I am having a very frustrating problem in that I would like to work on my website but it refuses to cooperate. This is particularly annoying as my second Concrete site on the same machines and with the same version of Concrete and PHP works correctly.
There are two problems. If I try to edit an existing text block, I can get into it and type but the editor menu does not appear and the tools at the top of the screen grey out. The second problem is when I try to add a new block everything appears to be normal until I drop the block on the page when the tools gray out, although the green line remains. The problem seems to be limited to text blocks only. I did a test page and was able to add HTML, a hero image, an ordinary image, a file, a horizontal rule and a feature. I stopped at that point as it was clear by then that Content is the only problem area.
I would be most grateful for any suggestions for breaking out of this blockage.
Pete
Do you see any errors in the browser’s console?
Thank you for that lead. I had never heard of the “Browser’s Console” before but Ctrl+Shift+J opened up a whole new world of data. Not being sure of exactly what to look for I spotted the following which could be relevant:
HTTPS-First Mode: Upgrading insecure speculative TCP connection “http://www.mono-tube.org.uk/” to use “https”.
HTTPS-First Mode: Upgrading insecure request “http://www.mono-tube.org.uk/” to use “https”.
I was surprised to see those statements as I has asked the Hosting Team to ensure that the site was https: not http: When loading the site I have always used https: so I do not know what to make of the error message.
What would you advise as the next step?
The website uses https but it’s possible that some of the assets loaded use http.
But I don’t think that would stop the content block from working.
Could you look at errors in the browser’s console when you try to edit the content block. We’re looking for errors happening when you experience the faulty behavior.