Captcha error after updating to 9.2

Hi, after updating Concrete the captcha is not working and it gives me a blank screen with the message Verifying that you are not a robot… that doesn’t go away. It doesn’t allow me to edit the page either.
Can someone help?
Thank you!

Concrete Version

Core Version - 9.2.0
Version Installed - 9.2.0
Database Version - 20230308163514




Database Information

Version: 10.5.21-MariaDB
SQL Mode:

Concrete Packages

Empty Anchor (1.0.0), Grand Gallery (2.0.4), Modena Theme (2.0.3)

Concrete Overrides


Concrete Cache Settings

Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 6 hours (default setting).

Server Software


Server API


PHP Version


PHP Extensions

apcu, bcmath, bz2, calendar, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, i360, iconv, igbinary, imagick, imap, json, libxml, litespeed, mbstring, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, redis, Reflection, session, shmop, SimpleXML, sockets, sodium, SPL, sqlite3, standard, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, Zend OPcache, zip, zlib

PHP Settings

max_execution_time - 270
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 128
max_input_time - 180
max_input_vars - 8000
memory_limit - 512M
post_max_size - 128M
upload_max_filesize - 128M
mbstring.regex_retry_limit - 1000000
mbstring.regex_stack_limit - 100000
memcached.sess_lock_max_wait - not set
memcached.sess_lock_wait_max - 150
memcached.sess_server_failure_limit - 0
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
redis.pconnect.connection_limit - 0
session.cache_limiter - no value
session.gc_maxlifetime - 7200
unserialize_max_depth - 4096
opcache.max_accelerated_files - 10000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

Hi @byvictoria - are you using SecurImage or ReCaptcha for the captcha service?

Hi Evan,

It looks like it was something related to cache, because it got solved by itself. I was using ReCaptcha and after the core update I got that blank screen in the contact page. So I changed the captcha method to Securimage, which didn’t work, and some time afterwards back to ReCaptcha, and the next day the page was working again.

Thank you for your reply!

huzzah! glad it got resolved, thanks for the update :+1: