I created a contact form (not legacy) to send enquiries from someone browsing to the client. On the surface, it looks like it works pefectly. However emails aren’t delivered, and the log reports:
“Block type requested required feature ‘feature/forms/frontend’ but it was not registered.”
I see the entry in the the Form Results area.
Any ideas what’s going on here and what can be done?
Core Version - 9.1.3
Version Installed - 9.1.3
Database Version - 20220908074900
Hi, in the Log can you see that the form has been sent or not sent?
The log says that the delivery was successful. Below is the content from what seems to be a 2-part log entry:
Notice Template Used: block_express_form_submission
Subject: Website Form Submission – ContactMe
There has been a submission of the form ContactMe through your Concrete website.
This should appear in the HEN email account.
To view all of this form’s submissions, visit alchemystic.ca/index.php/dashboard/reports/forms/results/1940c69a-f45a-11ed-942c
EMAILS ARE ENABLED. THIS EMAIL HAS BEEN SENT
Template Used: block_express_form_submission
Mail Details: Date: Sun, 25 Jun 2023 11:18:56 -0700
Subject: =?UTF-8?Q?Website Form Submission – ContactMe?To: firstname.lastname@example.org
[Attached File: ]
In dialogue with the webhost (Hostiso), I discovered that my mail is getting trapped in “black hole” because both the sending and receiving addresses are hosted locally, but the mail servers are not.
Clearly, I need to work with Hostiso to sort that out.
It looks like you’re running cPanel, so you should be able to log into that, go to the ’ Email Routing’ page, and then configure the setting there to ‘External’.
Yes! Thanks. The Hostiso tech support mentioned the same.