Domain Name Appended to Website URL

paulhebert · October 4, 2021, 1:38pm

Good morning,

My website, https://timeenforcers.com was built under Concrete 5.

I am not sure what is causing this issue, the website name with a “-com” is being appended to the URL in the web browser:

timeenforcers.com / timeenforcers-com

How would I go about removing the appearance of “timeenforcers-com” from the URL addresses?

Thanks.

paulhebert · October 4, 2021, 1:41pm

Environment information for the site:

concrete5 Version

Core Version - 8.5.4
Version Installed - 8.5.4
Database Version - 20200609145307

Database Information

Version: 5.7.35
SQL Mode:

concrete5 Packages

ExchangeCore reCAPTCHA (1.1.1), Framework Theme (1.7.9)

concrete5 Overrides

None

concrete5 Cache Settings

Block Cache - On
Overrides Cache - On
Full Page Caching - On - In all cases.
Full Page Cache Lifetime - Every 6 hours (default setting).

Server Software

Apache/2.4.49 (cPanel) OpenSSL/1.1.1l mod_bwlimited/1.4

Server API

cgi-fcgi

PHP Version

7.3.31

PHP Extensions

bcmath, bz2, calendar, cgi-fcgi, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, readline, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

PHP Settings

max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - 60
max_input_vars - 1000
memory_limit - 200M
post_max_size - 200M
upload_max_filesize - 200M
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - no value
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
opcache.max_accelerated_files - 4000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

JohntheFish · October 4, 2021, 1:58pm

Maybe the canonical URL - set in the dashboard
Maybe an .htaccess issue.

paulhebert · October 4, 2021, 3:52pm

Hi John,

Pretty URLs are turned on. Canonical settings are blank.

Here are the contents of the site’s .htaccess file:

BEGIN cPanel-generated php ini directives, do not edit

Manual editing of this file may result in unexpected behavior.

To make changes to this file, use the cPanel MultiPHP INI Editor (Home >> Software >> MultiPHP INI Editor)

For more information, read our documentation (https://go.cpanel.net/EA4ModifyINI)

php_flag display_errors Off php_value max_execution_time 30 php_value max_input_time 60 php_value max_input_vars 1000 php_value memory_limit 200M php_value post_max_size 200M php_value session.gc_maxlifetime 1440 php_value session.save_path "/var/cpanel/php/sessions/ea-php70" php_value upload_max_filesize 200M php_flag zlib.output_compression Off php_flag display_errors Off php_value max_execution_time 30 php_value max_input_time 60 php_value max_input_vars 1000 php_value memory_limit 200M php_value post_max_size 200M php_value session.gc_maxlifetime 1440 php_value session.save_path "/var/cpanel/php/sessions/ea-php70" php_value upload_max_filesize 200M php_flag zlib.output_compression Off # END cPanel-generated php ini directives, do not edit

php – BEGIN cPanel-generated handler, do not edit

Set the “ea-php73” package as the default “PHP” programming language.

AddHandler application/x-httpd-ea-php73 .php .php7 .phtml # php -- END cPanel-generated handler, do not edit

– concrete5 urls start –

RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME}/index.html !-f RewriteCond %{REQUEST_FILENAME}/index.php !-f RewriteRule . index.php [L] # -- concrete5 urls end --

Any insights would be appreciated.

JohntheFish · October 4, 2021, 4:20pm

Nothing in that jumps out to suggest a cause for your problem.

TMDesigns · October 4, 2021, 4:35pm

Can you send a screen grab of you sitemap?

paulhebert · October 4, 2021, 5:03pm

Site map attached.

TMDesigns · October 4, 2021, 6:30pm

can you show mw the location properties on Games Experience?

paulhebert · October 5, 2021, 9:57pm

My apologies for the delayed reply. Attached is the screenshot

for the location properties,

TMDesigns · October 5, 2021, 10:29pm

Looks like at some point you had this in a folder. I would add a new URL make it the canonical defaul then remove the old one.

paulhebert · October 5, 2021, 10:47pm

So that I am doing this correctly, I would add a URL to the Alternative canonical URL, like https:// timeenforce.com.

How do I go about removing the old version?

TMDesigns · October 5, 2021, 11:07pm

No you hit the blue button and add

/game-experience

Then remove the other one.

Basically it looks like the page was under another page at some point and remembered the old path.

paulhebert · October 5, 2021, 11:51pm

Thank you, everyone. I figured out the issue. It had to do with the URL slug for the Home page in the SEO settings. The slug was labeled as timeenforcers-com.

That is the reason why the “timeenforcers-com” was being appended to the page URLs on the site. Not sure how that got there in the first place.

I greatly appreciate your efforts to assist me with this issue.