DONE - Website not loading correctly – Internal Server Error, possible CMS connection issue

Using Concrete / Help
1

ISSUE IS FIXED, THANKS

I’m having trouble with my Concrete CMS website.

Right now it shows an Internal Server Error (500) instead of loading normally, and I can’t tell exactly what the cause is. It feels like something is missing or a connection is broken, but there’s no clear error message on the frontend.

I’ve checked it multiple times and it still doesn’t load. I suspect it could be a config issue, cache problem, missing files, or something with the CMS connection to the server/database.

Has anyone seen this kind of behavior before with Concrete CMS?

What should I check first (e.g., server logs, debug settings, cache clear, file permissions)?

Any ideas or pointers would be much appreciated — thanks!

2

This typically means that the Database cannot be accessed by concreteCMS. Look for the file /application/config/database.php if the name, username and password are correct for your database connection.

Check if there was an update that might have broken the connection.

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3

In case of Internal Server Errors, PHP should log the cause of the errors in a log file.
The location of that log file depends on your server configuration, but I’d check the /var/log directory if it contains something related

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