Error in entering in file manager folder

Using Concrete / Help
1

I receive this erroer message ever time I’m trying to acess a specific folder in the C5 file manager:

Exception Occurred: /share/CACHEDEV1_DATA/Web/v2/updates/concrete-cms-9.1.3_remote_updater/concrete/src/File/Search/Result/Item.php:107 foreach() argument must be of type array|object, null given (2)

Can you please let me know if you met this error and if you solved it ?

2

Hi @pkilchoer - would you mind posting some or all of the environment info from the environment dashboard page? I think we’ll need a bit more info to go on the help resolve that. Thx!

3

Here are the environment info:
The link on the website in dev is: https://naskilchoerlr.myqnapcloud.com:8081/v2/
if you wish to have a username/pwd on my dev, message-me in private…

My environment for the dev is a QNAP NAS device.

Concrete Version

Core Version - 9.2.1
Version Installed - 9.2.1
Database Version - 20230503095900

Hostname

naskilchoerlr

Environment

production

Database Information

Version: 10.5.8-MariaDB-log
SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION

Concrete Packages

Page Redirect (1.0), Replica Pro Theme (2.6.1)

Concrete Overrides

None

Concrete Cache Settings

Block Cache - Off
Overrides Cache - Off
Full Page Caching - Off
Full Page Cache Lifetime - Every 6 hours (default setting).

Server Software

Apache

Server API

fpm-fcgi

PHP Version

8.2.0

PHP Extensions

bcmath, calendar, cgi-fcgi, Core, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imagick, imap, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, qnap_ext, QService Module, random, Reflection, session, shmop, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, Zend OPcache, zip, zlib

PHP Settings

max_execution_time - 86400
max_file_uploads - 200
max_input_nesting_level - 64
max_input_time - 86400
max_input_vars - 1000
memory_limit - 128M
post_max_size - 2047M
upload_max_filesize - 2047M
zend.exception_string_param_max_len - 15
ldap.max_links - Unlimited
mbstring.regex_retry_limit - 1000000
mbstring.regex_stack_limit - 100000
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - no value
session.gc_maxlifetime - 7200
soap.wsdl_cache_limit - 5
unserialize_max_depth - 4096
opcache.jit_bisect_limit - 0
opcache.jit_max_exit_counters - 8192
opcache.jit_max_loop_unrolls - 8
opcache.jit_max_polymorphic_calls - 2
opcache.jit_max_recursive_calls - 2
opcache.jit_max_recursive_returns - 2
opcache.jit_max_root_traces - 1024
opcache.jit_max_side_traces - 128
opcache.max_accelerated_files - 4000
opcache.max_file_size - 0
opcache.max_wasted_percentage - 5

4

Hi @pkilchoer - so that error looks like it’s referencing the 9.1.3 directory in the core updates directory, but the environment info shows that Concrete thinks it’s on 9.2.1 - can you go here and see if the update is available to be run?
/index.php/dashboard/system/update/update

5

thanks for your reply, I saw also this “problem”… unfortunately, there is no update available to be ran…

6

Do you know a way to re-apply all updates ? I downloaded all updates from the version 9.0.2… Every updates were applied successfully…

7

Hmm … if you can SSH in and feel comfortable with that you can run the update via the command line (see " Upgrading via the command line (Version 8 and above)" here) :