Error when guest users try to submit a form

on 9.3.9

when i test a form which is set for guests to view, on submission i get “An error occurred while processing this request.”

I can send the form if im logged in.
any suggestions please, as i though anyone can send from form on a general page. The forms permissions show the form can be viewed.

First place is to check the Log in the Dashboard to see the details of the error.

Then post here and we might be able to help.