Error When Trying to Replace Files

Using Concrete / Help
1

Hello! :slight_smile:

Thanks in advance for any advice provided.

Today, for the first time, I’ve had errors generated when I try and replace a file on my site with a new one. Please see the screenshots below.

2024-09-19-08-14-10
2024-09-19-08-14-101920×910 70.9 KB

2024-09-19-08-08-53
2024-09-19-08-08-53793×636 15.4 KB

I’ve tried logging out and back in, and clearing the cache. I can browse my site fine, but as soon as I try and replace a file, this error generates again.

I am using Concrete version 8.5.4 and PHP version 7.3. I have not made any major changes to my site, file storage, or browser. This just randomly started today.

Does anyone have any idea why this is happening and some possible fixes to try?

2

This looks like the fileinfo PHP extension isn’t enabled/installed.

If you are on a cPanel server, there should just be a checkbox for it in the PHP version section, in the Extensions tab.

Or you may need to ask your hosting to enable it.

3

Oh my gosh, thank you so much! That fixed it! :grin:

@mesuva, Why would that option in the PHP settings in cPanel have been disabled by default?

4

I’ve seen sometimes changing the PHP version can change what modules are enabled by default.

And I think different cPanel/WHM configurations can have different defaults.