Having transfer issues

Using Concrete / Help
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I am in the process of switching hosting companies. After being with justhost since 2012 they were trying to tell me that they would only give me a newer version of mysql if i upgraded to a dedicated server… mind you they are running mysql 5.2 which even oracle has stopped support for. that was enough for me to gladly part ways with them. Sadly though i am running into some issues. the new host is hostinger and they run mariadb. From what i read everything is compatible. Is there settings i should change in back end prior to transfer? I tried to transfer and got a 500 error, so i enabled debugging and this is what i get.

Fatal error : Uncaught PDOException: could not find driver in /home/u156408829/domains/resolutionballcom.skipdns.link/public_html/updates/concrete-cms-9.2.2-remote-updater/concrete/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:40 Stack trace: #0 /home/u156408829/domains/resolutionballcom.skipdns.link/public_html/updates/concrete-cms-9.2.2-remote-updater/concrete/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php(40): PDO->__construct(‘mysql:host=loca…’, ‘u156408829_rbco…’, ‘Connect12345$’, Array) #1 /home/u156408829/domains/resolutionballcom.skipdns.link/public_html/updates/concrete-cms-9.2.2-remote-updater/concrete/src/Database/Connection/PDOConnection.php(22): Doctrine\DBAL\Driver\PDOConnection->__construct(‘mysql:host=loca…’, ‘u156408829_rbco…’, ‘Connect12345$’, Array) #2 /home/u156408829/domains/resolutionballcom.skipdns.link/public_html/updates/concrete-cms-9.2.2-remote-updater/concrete/src/Database/Driver/PDOMySqlConcrete/Driver.php(18): Concrete\Core\Database\Connection\PDOConnection->__construct(‘mysql:host=loca…’, 'u1564 in /home/u156408829/domains/resolutionballcom.skipdns.link/public_html/updates/concrete-cms-9.2.2-remote-updater/concrete/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php on line 18

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I think this one is caused by the pdo_mysql extension not being enabled for PHP.

That’s something you’d enable within the PHP section of cPanel.

1 Like
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Thank you for your response. That is something that was enabled yesterday and still got the error. What I found was that they were simply using the wrong php version. The hosting company offers to migrate the websites themselves for you, so I figured I would save myself the work and let them. Got an email saying they were unable to, so I deleted what they uploaded and loaded my own backup which also did not work. So I enabled debugging which is how I got the error message. I didn’t do the initial settings of the setup, so this morning after reading your suggestion and knowing it was already done, I figured I would go through everything from the beginning and it seemed clear as day when I saw what php version they had it set to. I guess checking php version can be a solution if this issue ever comes up for someone else in the future. Thank you for your help.

4

In my experience, letting the hosting company do anything never saves work. LOL