Help on install v9.2.0 error 500 at webhost

Installation
1

Hi everyone,
The last couple of days i have been busy trying to get concrete5 v9.2.0 install to work (PHP8.1).
I can’t find out what the problem is. I downloaded and unzipped files and uploaded all via filezilla in ‘site’ directory.

This is my errorlog:
[Thu Jun 29 09:15:08.272662 2023] [fcgid:warn] [pid 19949:tid 140461117232896] [client 82.172.136.237:45628] mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Failed opening required ‘/var/www/vhosts/kindercoachingmoed.nl/httpdocs/site/concrete/vendor/composer/…/lcobucci/jwt/compat/class-aliases.php’ (include_path=‘/var/www/vhosts/kindercoachingmoed.nl/httpdocs/site/concrete/vendor:.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php’) in /var/www/vhosts/kindercoachingmoed.nl/httpdocs/site/concrete/vendor/composer/autoload_real.php:41
[Thu Jun 29 09:15:08.272708 2023] [fcgid:warn] [pid 19949:tid 140461117232896] [client 82.172.136.237:45628] mod_fcgid: stderr: Stack trace:
[Thu Jun 29 09:15:08.272712 2023] [fcgid:warn] [pid 19949:tid 140461117232896] [client 82.172.136.237:45628] mod_fcgid: stderr: #0 /var/www/vhosts/kindercoachingmoed.nl/httpdocs/site/concrete/vendor/composer/autoload_real.php(45): ComposerAutoloaderInita91d316b327592112fe9619c865f6ed0::{closure}()
[Thu Jun 29 09:15:08.272715 2023] [fcgid:warn] [pid 19949:tid 140461117232896] [client 82.172.136.237:45628] mod_fcgid: stderr: #1 /var/www/vhosts/kindercoachingmoed.nl/httpdocs/site/concrete/vendor/autoload.php(25): ComposerAutoloaderInita91d316b327592112fe9619c865f6ed0::getLoader()
[Thu Jun 29 09:15:08.272718 2023] [fcgid:warn] [pid 19949:tid 140461117232896] [client 82.172.136.237:45628] mod_fcgid: stderr: #2 /var/www/vhosts/kindercoachingmoed.nl/httpdocs/site/application/bootstrap/autoload.php(14): include(‘/var/www/vhosts…’)
[Thu Jun 29 09:15:08.272721 2023] [fcgid:warn] [pid 19949:tid 140461117232896] [client 82.172.136.237:45628] mod_fcgid: stderr: #3 /var/www/vhosts/kindercoachingmoed.nl/httpdocs/site/concrete/bootstrap/autoload.php(10): include(‘/var/www/vhosts…’)
[Thu Jun 29 09:15:08.272724 2023] [fcgid:warn] [pid 19949:tid 140461117232896] [client 82.172.136.237:45628] mod_fcgid: stderr: #4 /var/www/vhosts/kindercoachingmoed.nl/httpdocs/site/concrete/dispatcher.php(29): require(‘/var/www/vhosts…’)
[Thu Jun 29 09:15:08.272727 2023] [fcgid:warn] [pid 19949:tid 140461117232896] [client 82.172.136.237:45628] mod_fcgid: stderr: #5 /var/www/vhosts/kindercoachingmoed.nl/httpdocs/site/index.php(2): require(‘/var/www/vhosts…’)
[Thu Jun 29 09:15:08.272730 2023] [fcgid:warn] [pid 19949:tid 140461117232896] [client 82.172.136.237:45628] mod_fcgid: stderr: #6 {main}
[Thu Jun 29 09:15:08.272732 2023] [fcgid:warn] [pid 19949:tid 140461117232896] [client 82.172.136.237:45628] mod_fcgid: stderr: thrown in /var/www/vhosts/kindercoachingmoed.nl/httpdocs/site/concrete/vendor/composer/autoload_real.php on line 41

2

Did you download the files from the Downloads page here Download :: Concrete CMS - Org or somewhere else?

Does the file that is being requested exist?

1 Like
3

You might try just using your hosts script installer - most of them have Concrete CMS available as an app you can install.

4

I recently dowloaded v9.2.2 (newest) and this fixed the problem. Appaerently there were some files missing in the older download packages. Everything works fine now! Thanks for your help!

1 Like