Help With Missing transation on Marketplace?

Afternoon All

I just Purchased an Addon upgrade from the market place and it doesnt appear on my account as ever a purchase or a lience ?

Addon ON - I used the upgrade link on the page

Upgrade link -

Paypal Completed the purchase but no Lience and its not in my Purchase?

I have created a support ticket on the addon page, but no reply yet?
Any Advice ?


Addon developers can’t help you with that kind of marketplace problem. You will need to contact @frz or @EvanCooper directly to get it resolved.

My apologies for the issue. Sometimes paypal doesn’t fully make the callback to our marketplace and this happens. I’ve given your account a $30 site credit which you can use to grab that add-on.