Index Search Engine Automated Job never stops running

Using Concrete / Help
1

Hi All,

In the Settings under Automated Jobs, the “Index Search Engine - All” and “Index Search Engine - Updates” are both running perpetually. I haven’t been able to come up with a solution on this - Anyone else had to deal with this?

V8.5.1

concrete5 Version

Core Version - 8.5.1
Version Installed - 8.5.1
Database Version - 20190301133300

concrete5 Packages

Add and Remove Classes and IDs (0.9.5), Core Statistics (1.1), ExchangeCore reCAPTCHA (1.1.1), List Images (0.0.1), Softree Technical Systems (1.0), YouTube Playlist (0.9)

concrete5 Overrides

blocks/autonav/templates/main-navigation/view.php, blocks/autonav/templates/main-navigation, blocks/autonav/templates, blocks/autonav

concrete5 Cache Settings

Block Cache - On
Overrides Cache - On
Full Page Caching - On - If blocks on the particular page allow it.
Full Page Cache Lifetime - Every 6 hours (default setting).

Server Software

LiteSpeed

Server API

litespeed

PHP Version

7.2.34

PHP Extensions

bcmath, bz2, calendar, clos_ssa, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, i360, iconv, imap, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, posix, readline, Reflection, session, shmop, SimpleXML, sockets, SPL, sqlite3, standard, timezonedb, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib

PHP Settings

max_execution_time - 30
log_errors_max_len - 1024
max_file_uploads - 20
max_input_nesting_level - 64
max_input_time - -1
max_input_vars - 1000
memory_limit - 128M
post_max_size - 8M
upload_max_filesize - 2M
mysqli.max_links - Unlimited
mysqli.max_persistent - Unlimited
pcre.backtrack_limit - 1000000
pcre.recursion_limit - 100000
session.cache_limiter - no value
session.gc_maxlifetime - 7200

2

Hi there,

So a couple things - one might be checking the server and Concrete logs to see if it’s erroring out for some reason (like out of memory or something like that). Your hosting provider support could probably provide some insight there as well.

And then next thing I would recommend would be getting Concrete up to either the latest version 8 (8.5.7) or better still version 9.0.1 (you would want to back up and probably do this on a stage install first if possible).

Depending on what version you update to, you probably want to get on a higher version of PHP - 7.2 and 7.3 are both EOL.

https://documentation.concretecms.org/developers/introduction/system-requirements

Hope that helps!