Just wondering if anyone has noticed any issues with marketplace relating to updating add-ons?
I spotted a bit of an issue in a theme I purchased a while back and the developer has kindly updated it, but I’m now struggling with the process of installing the update for the theme to fix the issue for my site.
I’m pretty new to concreteCMS and this is the first time I’m stumbling through the process, so please forgive me if this is a really stupid question.
From what I’ve been able to work out the process looks like it should be pretty seamless and straightforward through the dashboard or my concrete licenses page, but none of these options seems to be working for me.
I’ve read the support thread. You may need to manually install the updates. Unzip the .zip Xanweb sent you and upload the files to the /packages folder of your concrete install. After upload you should see an option to update the package from within the dashboard at /dashboard/extend/install
I’m having trouble updating add-ons from the marketplace (MP) as well. The developer has updated the version but nothing I can do in C5 seems to trigger it to recognise there is a new version. I have uninstalled the add-on (and lost data) and also de associated it with my install and re-associated it but still it will not download the newer version of the software. I don’t have access to the files to upload them directly to the server for it to recognise it as it all was downloaded directly from the C5 MP. I’m on ver 9.1.1