Missing form fields on dashboard/system/mail/addresses page

Developing with Concrete
1

https://example.com/index.php/dashboard/system/mail/addresses

We are missing form fields on the System Email Addresses dashboard page.

When debuggen i’m noticing and empty array in file:
public/concrete/single_pages/dashboard/system/mail/addresses.php
line 15 $senderConfiguration->getEntries()

Anyone have a solution for this? Thanks.

2

Are you overriding the page or something like that?

3

No nothing like that. I can access the page but the fields are just missing.

4

Make sure your theme css is not hiding the form fields with css styling something like this:

.form-control {
    display: none;
}
5

The input are not in the source code. The tag is empty.

<form action="https://example.test/index.php/dashboard/system/mail/addresses/save" method="POST">
    <input type="hidden" name="ccm_token" value="1738073581:ebb919530131d56faffa6cd14fe6ead6">    <div class="ccm-dashboard-form-actions-wrapper">
        <div class="ccm-dashboard-form-actions">
            <button class="float-end btn btn-primary">
                Save            </button>
        </div>
    </div>
</form>
6

Which version of concrete are you using?

7

We are seeing this in multiple installs. But current project has Concrete CMS 9.3.9.

8

Is it possible that you have an override of that file in your application/single_pages folder?
Or…
Have you setup the email addresses in the system & settings > email > system email addresses, if these are not setup that file will be unable to load completely.

9

I had to dig deeper. It turns out there was an override. Thank you for helping.