I am trying to do a lot of editing on my site, and it appears that the editing processes are working very slowly.
For example if I want to delete a page in the sitemap window, I click on the delete option and the little box “Are you sure you wish to delete this page?” comes up immediately and if click the little red box to confirm the action there seems to be no progress and the action does not appear to complete. There is a thin blue “completion line” that goes across the top the window, this is very slow. Even when the blue bar has gone right to end the action appears not have completed. The “Are you sure you wish to delete this page?” box is still on the screen. If I reload the page the the site map comes back and the delete action has been completed.
Other actions carried out on the sitemap window suffer the same problem the the thin blue “completion line” goes very slowly. Also editing pages can also suffer from the slow progress of blue “completion line”
Another example is the Site Health check under the Welcome page. If I click “Check Page Cache settings” The Currently running progress bar does not move and stays at 0 pages. The pages does not change to show the action has been completed. If I click the reload on the Latest Health Report Box on the right of the window, the Box reloads and it shows that the action has been completed.
Generally it seems that the action I want to do, do not complete and the on screen pop ups or boxes just seem to freeze. Reloading the pages shows that actions have been completed.
This situation slows down the work flow considerably, and is driving me mad !!
Thanks for the tips. The php memory limit was set to 256M, I changed this to 512M, it seems to have made things quicker - but the Reports → Environment Information still shows 256M, I have cleared the cache and reloaded the Reports → Environment Information several times but no change to the 256M value.
Just an update concerning failure of the “Reports → Environment Information” page to up date.
I increased the php memory limit from 256 to 512M, and after many attempts the “Reports → Environment Information” page does not update. I have tried the following:
Cleared the Concrete cache many times, still no update.
Cleared Fire Fox browser many times. no up date. The Fire Fox browser seems to partially reinstate cache immediately after clearing.
I logged into the Concrete back end on Brave, Water Fox and Chrome, all 3 of which have never been used before with my website ( so they have no cached history) the “Reports → Environment Information” page still shows the 256M value.
I have a test site installed on my local computer which is also running version 9.4.8 and is more or less similar to my production site (but it has far lees pages) I updated the php memory to 512M and “Reports → Environment Information” page updated to show 512M on my local test site.
So this would indicate that the failure to up date is not browser cache problem
Can any one tell me how to force the “Reports → Environment Information” page to update ?
Thanks for the tip, I contacted my ISP and they say the that I have a shared hosting environment and the my instance cannot be rebooted. They say the memory changes I made with CPanel would take effect immediately so the CMS should see the changes.
Anyway my system still works so I will just have carry on.
In the logging settings /dashboard/system/environment/logging, can you set the level to ‘Log Stack Traces of Uncaught Exceptions’. That will provide more detail for the above.
I think that error is to do with a cache miss and may disappear with time or a cache clear. The other time I have seen similar is on sites where there are many pages held in the trash or as unused drafts. So you could check for such and do some housekeeping.
However, unless you are getting cascades of 100s of such error messages on every web request, I wouldn’t attribute it to causing your performance issues. Its just something else that showed up on the side.
w.r.t the php memory, ask your host support what your php memory is and if not 512, get them to set it. If it is not showing up as 512 in concrete, its something to do with the host account php settings.
I have indeed deleted many pages recently, I have already emptied the trash bins and cleared the cache in both Concrete and the web browser (s) - many times.
I increased the php memory on the server myself and the php.ini in the root directory of my website shows 512M not 256M.
The error messages shown above seem to come every time I log in. I have note done much work on my site recently, what I done the logs show no errors.
One thing from the original message above that still continues is the Site Health check under the Welcome page. If I click “Check Page Cache settings” The Currently running progress bar does not move and stays at 0 pages. The page does not change to show the action has been completed. If I click the reload on the Latest Health Report Box on the right of the window, the Box reloads and it shows that the action has been completed and the little green icon that indicates completion appears .
So it seems to me that, when I carry out an operation, the message I used to get that says the operation was successful or completed does not appear - if I reload the page then I see that operation has been successful.
This happens when I log in (not every time) I do not see the the top menu with thehamberger menu that switches from the web site page to the backend. If I reload the page then the top menu loads and I can carry on editing. So it seems that the confirmation that is normally sent to show the action has been complete is either not sent or I don’t receive it.
It looks like you were right !! the last few time I have logged into my back end the long error messages listed by me in above messages have not occurred.
I have been cleaning what I can I am down about 300 pages which I have cleared out of the trash bin, I still have about 1200. I am now deleting unused images, and clearing the cache in system and the browser.
The Reports → Environment Information page has still not been updated but it seems to me that the system is working quicker.
If you have that many deleted pages to clean, my Extreme Clean addon has a bulk trash cleaner which also cleans out ‘broken’ pages which the core remove from trash would be unable to cleanup.