Upgrading Concrete

Using Concrete / Help
1

I am currently using version 9.3.1 and trying to upgrade to version 9.3.2.
When I try to download the new version in Apply Update I get the following error message:

The directory /home/nbfbbcom/domains/nbfbb.com/public_html/updates/ already exists. Perhaps this item has already been installed.

If I delete the update directory I get the message it can’t find the it.

Any ideas?? I’m baffled as to what do do.

I was able to upgrade to 9.3.1 using unzipper.php but now when I try it
I get file 404 message and the php becomes 0 bytes.

Thank you for any help.

2

Hi @tlkane3 - are those the actual error messages you’re seeing? can you paste those in as they appear? Thanks.

3

Screenshot 2024-07-01 at 16-17-44 Apply Update
Screenshot 2024-07-01 at 16-17-44 Apply Update1562×891 53.8 KB

4

Hmm - is this thread helpful? Seems like a similar issue:

5

Hi Evan,

Tried that and, long story short, I decided to just start over and install new.
Did a complete removal of the old version and installed the new version.

Problem now is that when I go to nbf.bb.com I get the following

Fatal error: Uncaught PDOException: SQLSTATE[28000] [1045] Access denied for user ‘nbfbbcom_conc83’@‘localhost’ (using password: YES) in /home/nbfbbcom/domains/nbfbb.com/public_html/concrete/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:40 Stack trace: #0 /home/nbfbbcom/domains/nbfbb.com/public_html/concrete/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php(40): PDO->__construct(‘mysql:host=loca…’, ‘nbfbbcom_conc83’, ‘W67S27p)d[’, Array) #1 /home/nbfbbcom/domains/nbfbb.com/public_html/concrete/src/Database/Connection/PDOConnection.php(22): Doctrine\DBAL\Driver\PDOConnection->__construct(‘mysql:host=loca…’, ‘nbfbbcom_conc83’, ‘W67S27p)d[’, Array) #2 /home/nbfbbcom/domains/nbfbb.com/public_html/concrete/src/Database/Driver/PDOMySqlConcrete/Driver.php(18): Concrete\Core\Database\Connection\PDOConnection->__construct(‘mysql:host=loca…’, ‘nbfbbcom_conc83’, ‘W67S27p)d[’, Array) #3 /home/nbfbbcom/domains/nbfbb.com/public_html/concrete/vendor/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(412 in /home/nbfbbcom/domains/nbfbb.com/public_html/concrete/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php on line 18

If I use nbfbb.com/public_html the website loads.

Thanks for any help!!

6

Verify that the user has the necessary privileges. First things first, check if your “nbfbbcom_conc83” user has the correct permissions

7

Well that may be the problem, the database being used is nbfbb_conc817. Being a noob, I therefore ask the following. What files do I need to edit to point to the correct data base? or do I create a new datsbase with the conc83 name? Thank you so much for your reply. I didn’t even notice the name error.

8

So better to check it once and than make the decision to create another one.

9

Thank you once again. There were several public_html folders from trying to update/resinstall Concrete. I did a new installation and things are running well.
Thank you once again to all that helped me!!

10

For anyone in the future running into this problem, you can manually make the changes here to get past this bug: Fix #12092 · concretecms/concretecms@0c50356 · GitHub

11

Is there an updated fix to this? I have 9.3.2 trying to upgrade to 9.3.3? My code in the concrete/controllers/single_page/dashboard/system/update/update.php file does not match what is shown on that bug fix.

12

@JRick have you updated through the Dashboard in the past? If so, then the code you want to change will be located in the updates/ directory. See this post for an example.

13

@Myq I’ll check out that post. I’ve remote updated through the dashboard from 9.2.2 through 9.2.7. I had to manually update to 9.3.2.

14

I got it. Thanks again!

15

For anyone else that comes across this thread, there is a tutorial here: Upgrade Concrete versions 9.3.1 and 9.3.2 :: Concrete CMS

16

Yes! Thank you Myq! That is how it should be done: detailed, complete, concrete. :heart: