Hi there- New to the community. Have had a website I designed using Concrete5 and hosting with Machighway since 2012. a few weeks ago my server was down, the host support was able to correct, stating there was “temporary disk space on the server” and then I started to receive an “Unable to connect to database” message when going to my website homepage, this had the concrete5 logo… I have since received the most recent error message when going to my site and being told it’s not my server… it’s the sitebuildier. Can some help me? Have I lost my website and need to start over? My website address is www.phillipsconservation.com
Thank you.
Emily
hi
unusual message, it seems there is a problem with mysql
you need to go to your phpMyAdmin (or similar), see on your ISP admin console
select the database of your concretecms installation
then run SQL queries
REPAIR Logs;
REPAIR PageStatistics;
if the problem persists, try to empty PageStatistics table as it seems there is a dupple
Careful: if you want to keep the page statistics, you need prior to the command to make a backup of the database (which is always a good idea)
TRUNCATE PageStatistics;
But you say your site was created in 2012, which is ten years ago…
Have you made the required updates? If not, your provider may have upgraded PHP and your old version won’t work, you’ll need to upgrade (which is always a good idea)
2 Likes
Thank you! This seems to have brought back my site and now beginning to update to newer concrete version. phew!